VAT relief is available to people who wear wigs and/or hairpieces for necessity medical reasons.

Customers who require wigs and/or hairpieces due to alopecia, hair loss as a result of chemotherapy treatment or any other medical hair loss condition, and is confirmed by a GP, are classed as necessity wearers.

If any of the above applies to you, you are entitled to receive the VAT off the cost of your wig and/or hairpiece at the time of purchase.

Please note: VAT exemption applies to wigs and/or hairpieces only and does not apply to accessories like headwear & headscarves.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people at HMRC or by contacting the VAT Disabled Reliefs Helpline on 0300 123 1073 before signing the declaration. Please note, there are penalties for making false declarations.

We are unable to refund any VAT after the order has been confirmed, processed and dispatched.

How to claim the VAT off your order

Once you decide which Topper you would like to purchase.

Use this link – Download the VAT exemption form here and complete it accordingly, then send it to us via email at

Please include your name, the items you wish to order and the VAT exemption form.

On completion we will provide you with a coupon code that will deduct 20% (VAT rate) off your order at checkout. We will provide this coupon code to the email that is used to send the VAT exemption form.

The VAT relief form needs to match the order form date, please only send the form once you are ready to place an order.

Once Mello-Hair receives your completed form, we will tick a box on the back end of the website which allows you to purchase minis the VAT 20% This is calculated by using a VAT calculator not a 20% discount.

We are unable to refund any VAT after the order has been confirmed, processed and dispatched.